Call-In Broadcast

Listeners often call the station for giveaways, to address their comments, get involved in talk shows, and make song requests. When calls need to be put on air, an announcer should watch out for the following:

• The announcer should make sure the broadcast mic is set up, ready to go.
• The announcer should be polite and professional when communicating to a caller on air
• The announcer should remember to tell the caller to turn down their personal radios to avoid confusion due to delay and feedback.
• The announcer is responsible for the content of the conversation. Communicate with the caller off the air if necessary.

When a caller is ready to go on the air, these procedures should be followed:

1. The control room mic channel should be on.
2. The green "Send to Phone" buttons, located across the top of the board, should be turned on for any channel you want the caller to be able to hear(i.e. control room mics, cd players, interview room mics, irp, etc.).
3. The announcer should get ready to use the broadcast mic. The headphones should be used to hear the caller.
4. When the call is directed into the studio, it will come into the mixer on the channel labeled “phone”. Turn the phone channel on and up to just under the diamond or "0" (unity gain).
5. The announcer should address the caller, and adjust settings to achieve the appropriate volume levels.

IMPORTANT NOTICE - quite frequently, people will call into your show in hopes of swearing really loudly on the air unexpectantly....so be prepared.
There is a definite risk in taking live callers and thus KPSU has always discouraged this. If a caller violates KPSU/FCC/KBPS rules concerning content, the DJ will ultamitely be held responsible resulting in strikes and/or suspension.